FAQs

We recommend booking an appointment to secure your time and ensure our team can provide the most personalised service. Walk-ins are welcome, but are subject to availability.

You can book your appointment here.

The piercing fee covers the service itself and the exclusive experience of being cared for by our highly trained team. Jewellery and aftercare products are not included in this fee.

You won’t be charged at the time of booking. A valid credit card is required to secure your appointment and will only be charged in the event of a no-show.

For a full breakdown of inclusions and service prices, please see our Pricing Page.

You can reschedule or cancel your appointment at any time up to 24 hours before your booking by clicking the Reschedule link in your confirmation email.

If you need to make changes within 24 hours of your appointment, please contact the store directly and our staff will do their best to assist.

Please note: no-shows will be charged the full cancellation fee.

You must be 7 years or older for Classic Lobe piercings.
You must be 15 years or older for cartilage piercings and nose piercings.
Minors aged 15-17 must be accompanied by a parent or legal guardian. Our age policy applies across all Australian States and territories.

For the health and safety of both you and your baby, we do not perform piercings on anyone who is pregnant, breastfeeding, or within six months postpartum.

Healing times vary from person to person. For comfort and safety, we generally recommend waiting at least 12 weeks between piercing appointments, and only piercing cartilage on one side at a time. This allows any swelling or tenderness from your initial piercings to fully resolve before moving forward.

To support your healing journey, we offer complimentary follow-up and aftercare consultations with our piercing specialists, ensuring you’re on track for the best possible outcome.

We currently specialise in ear curation and nose piercings.

Our focus is first and foremost on precision ear curation, though we also offer nose piercings. We’re expanding our offering to include body piercings — with navel piercings launching December 2025, alongside a new collection of high-quality, designer jewellery created specifically for this service.

In some cases, yes. We offer a selection of hoops specifically designed for initial piercings. These feature a straight post and secure locking mechanism, making them safe for new lobes, helix, and certain cartilage placements.

Each hoop is hand-forged as a seamless piece, without wells or cut-outs, to reduce the risk of bacteria build-up and support healthy healing.

As these are specialty pieces, we recommend contacting us in advance to confirm availability before your appointment.

We do not pierce lobes or helix placements with rings. For these areas, we only use straight labret posts to ensure safe healing and the best long-term results.

The only exceptions are specific piercings such as the rook, daith, and septum, where we may use seamless rings or curved barbells.

If your piercing is healing well, downsizing is an important part of the overall healing process, providing greater comfort and long-term wearability. We typically recommend downsizing between 8–12 weeks post-piercing, although this may vary depending on individual healing.

Your first downsize post is complimentary and included in the $50 appointment fee.

Any additional 14k gold downsizes are offered at 50% off the regular retail price.

We proudly pierce with sterile, single-use needles only. Piercing guns are never used at Covetear, as they can cause unnecessary trauma to the tissue, increase the risk of infection, and are not suitable for safe cartilage piercing.

For more information about the benefits of needle piercing, read our Journal post.

At Covetear, we allow a maximum of four piercings per session. The exact number depends on your anatomy, the placements you’re requesting, and the professional recommendation of your piercer on the day.

We believe ear curation is a journey - and one we are proud to take slowly with our clients. This ensures every piercing heals well, feels comfortable, and contributes beautifully to your long-term ear design.

For safety and quality assurance, we do not pierce with jewellery that is not Covetear.

You are, however, welcome to re-use your Covetear front pendants by booking our Circular Piercing Experience. Please note:

• Posts (back pieces) cannot be re-used - only front pendants are eligible.
• Jewellery must be thoroughly cleaned before your appointment.
• You will need to bring your Covetear piece to the studio at least 3 hours prior for sterilisation.

Yes you may use your online purchases at your piercing appointment with the following conditions:

1. Sterile packaging: Only earrings that remain sealed in their sterile pouch can be used for new/initial piercings. If the seal is broken or the pouch has been punctured, we cannot pierce with these items. In this case, you will need to purchase new jewellery at your appointment. Please note, opened items cannot be returned.
2. Suitability: We cannot guarantee that the items you purchased online will be suitable for your chosen piercing. If the post length or front attachment is not correct, you may exchange the item — provided the sterile pouch is unopened. If no suitable alternative is available, you will need to purchase a new piece at your appointment.
3. Pricing: Discounts applied to your original online purchase will not carry over to any replacement items purchased in-store. Any difference in price must be paid prior to dispatch.

Yes you may use your online purchases at your piercing appointment with the following conditions:

1. Sterile packaging: Only earrings that remain sealed in their sterile pouch can be used for new/initial piercings. If the seal is broken or the pouch has been punctured, we cannot pierce with these items. In this case, you will need to purchase new jewellery at your appointment. Please note, opened items cannot be returned.
2. Suitability: We cannot guarantee that the items you purchased online will be suitable for your chosen piercing. If the post length or front attachment is not correct, you may exchange the item — provided the sterile pouch is unopened. If no suitable alternative is available, you will need to purchase a new piece at your appointment.
3. Pricing: Discounts applied to your original online purchase will not carry over to any replacement items purchased in-store. Any difference in price must be paid prior to dispatch.

Piercing infections can be very serious and progress quickly. Bacteria is everywhere - on pillowcases, hands, and even hair - and once it enters an open piercing, things can escalate fast.

Do not delay and do not wait to see if it gets better. Act immediately. Waiting can result in the jewellery embedding into the tissue, which may require surgical extraction.

At the very first sign of swelling, redness, unusual pain, or discharge, please contact us straight away. Our team is highly experienced in recognising when a piercing needs urgent attention and can guide you through the right next steps - including when to seek medical care and antibiotic treatment.

It’s important to understand that the sterile saline spray we provide is designed to rinse and keep the wound clean, but it does not kill bacteria. This is why early communication and close monitoring are essential during the healing process.

What to do right away:

• Do not remove the jewellery yourself (this can trap infection inside).
• Rinse the area gently with sterile saline spray as instructed.
• Contact us immediately - we can often help prevent things from becoming more serious.
• If symptoms worsen rapidly, seek medical care without delay, as antibiotics may be required.
  

We’re here to support you throughout your healing journey, but please remember that we are not doctors and cannot provide medical treatment. Our role is to guide, advise, and intervene early wherever possible to ensure the best outcome.

Yes — our Kids Twin Lobe Piercing is designed especially for little ones aged 7 years and over.

This appointment is a refined introduction to fine jewellery and piercing, with our expert piercers ensuring your child feels comfortable, confident, and empowered throughout the experience. We see it as a special rite of passage — a moment to celebrate their individuality and creativity.

What’s included:

• 2 piercings (1 child) at a special reduced piercing fee of $30 (normally $80)
• A complimentary follow-up appointment to ensure perfect healing and fit
• Access to our full collection of 14k solid gold earrings, starting from $160 per earring ($320 per pair)

Jewellery is selected separately, allowing your child to choose something truly special from our fine jewellery range.